What is the best way to call eBay about a problem buyer or getting eBay to call me?

[j1120k]

It appears that eBay makes it hard to call them lately.  What is the best way to call eBay about a problem buyer or getting eBay to call me?

[eburtonlab]

Most issues can be resolved without having to resort to a phone call.

https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/