What is ebay doing about all the Chinese sellers that have zero feedback or selling history?

[groovyspaceboy2000]

What is ebay doing about all the Chinese sellers that have zero feedback or selling history yet are selling high dollar video cards? I've already been burned once. Took the risk and purchased, then I see the seller is 'no longer registered currently' in ebay and so immediately I initiate a cancel order, which takes days to 'hear back' from a user who doesn't exist anymore. Just hope this scam doesn't work and i'm stuck with a loss of money due to some clever loophole in this cancel process.

This is just one of many issues I have with Ebay's lack of support for the consumer for purchasing these video cards. It seems, like ticketmaster, if the inflated resale prices from scalpers are the new norm, that only makes Ebay more money and thus - why would they bother helping us consumers not get burned!?  Hiding behind the old Supply and demand, right?

[eburtonlab]

What is ebay doing about all the Chinese sellers that have zero feedback or selling history yet are selling high dollar video cards?

eBay tells you exactly how much feedback each seller has, and you can see where the seller is registered on the feedback page, so you can avoid buying from sellers like that if you want to.

Took the risk and purchased, then I see the seller is 'no longer registered currently' in ebay

If there is no tracking showing delivery or the item is not as described, see here:

"What happens if I bought something from a seller who's been removed from eBay?

If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.

If you already paid for the item, please follow these steps:

1. Wait 10 days for the item to arrive.
2. If you haven't received it within 10 days, please let us know your item hasn't arrived.

If you receive your item, but want to return it, you can request a refund."

If you are unable to get a refund because tracking shows delivery but nothing arrives:

Contact the shipping service to determine if the tracking corresponds to a delivery to your address.

If you can obtain hard copy documentation of that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.

You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

[house*of*paws]

Hi @groovyspaceboy2000 

It sounds like you want eBay to protect you against yourself.

If you’re going to buy from zero-feedback, Chinese sellers … at least pay with a credit card through PayPal to get the extra layers of protection.

’Cancelling’ is NOT a solution for buyers.  [Only sellers can cancel.  Buyers can only request a cancellation.]

Filing an ‘item not received’ claim after the estimated delivery date has passed is what eBay’s Money Back Guarantee tells us to do.