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What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business MO

Some sellers are Repeatedly Canceling Auctions, saying item is no longer available even though they have other listings of the exact same thing.  They are obviously doing huge amounts of self promotions at everyone else's expense.  And of course are also avoiding neg FB -- unless you pay their much higher prices to get something.

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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

If a seller cancels for an inappropriate reason, report the seller to eBay here:

 

https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022

 

Message 2 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

Thanks. 

That report form keeps looping back to "!  We ran into a problem. Please try again later."
Doubt ebay would do anything about it anyway since seller is BIG TIME:

1.1M Items sold
8.3K Followers
I've also done lots of "Report this item" on their individual auctions, since ALL of their auction items end up being canceled.

Message 3 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

That report form still looping back to "!  We ran into a problem. Please try again later."

Message 4 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

Try reporting the seller on the eBay Canada site here:

 

https://www.ebay.ca/help/buying/resolving-issues-sellers/report-issue-seller?id=4022

 

Message 5 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

As of this time, BOTH site's report forms are still looping back to "!  We ran into a problem. Please try again later."

Seller still canceling the items they list as auctions even though they are actually get some pretty good ' high bids.  Apparently using auctions ONLY to promo the different items they offer, and to  not actually sell the items.

Message 6 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

As of this time, report forms are still looping back to "!  We ran into a problem. Please try again later."

Message 7 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

If you mean the seller cancels all bids and ends the auction early without a winner eBay gets him/her immediately in the bank account:  

It is specifically against the rules for a seller to cancel all bids and end the auction early without a winner IF it is because s/he deliberately set the Starting Price lower than s/he was willing to sell for, and it hasn't reached that high.  This is considered fee avoidance because eBay charges a substantial fee for sellers to have a Reserve Price so they aren't promising to sell as low as their Starting Price.  But there are legitimate reasons why a seller would have to do so, and a few years ago eBay got tired of having to divine the subjective intent of a seller who took that action, so it adopted some procedures that make it less attractive to do so with that intention:  it can only be done before the countdown reaches 12 hours  AND it charges a fee (the FVF% for that seller in that category times the highest cancelled bid) when s/he does so (with the first such fee per calendar year waived to allow for the very occasional legitimate reason for doing so).

 

 

If you mean the seller cancels the transaction for "out of stock" after the auction ends it is a bit longer before the bank account suffers but if s/he does it enough it will:

The seller automatically gets a "defect" when s/he cancelled the transaction . That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations) which results in higher fees.  Also the buyer can leave negative feedback (though it is harder to find a link to do so after a cancelation).


 

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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

I could not reply to / update this thread with my usual FF browser, but now using a different browser with a fresh cookie and I am able to reply.   Anyway, still getting the same error reply loop on the report form.
They do not intend to complete the sale.
Seller lists items as auctions starting at $0.01 with no reserve, then cancels before auction ends. They apparently do this to promote items that they have multiple listings of. They are doing this with all the items they have listed as auctions -- even though they are getting pretty high bids on some items.
When you look at reason for canceled bids, you get "item is no longer available" -- even though seller has other Buy Now listings of the exact same thing. 

Message 9 of 10
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Re: What Can Be Done About Sellers That Are Repeatedly Canceling Auctions As Part Of Their Business

That same error loop happens whether I'm using FF browser (that I usually use) or with Opera browser with fresh ebay cookies.
So as of this time, report forms are still looping back to "!  We ran into a problem. Please try again later."   Maybe this seller has purchased some kind of immunity.

Message 10 of 10
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