03-11-2023 06:58 AM
I am attempting to create a volume discount for every item in my store. However, when I click the drop down menu for "create a promotion" through seller hub, the drop down menu doesn't load. I am finding it challenging to speak to anyone through customer service. Please advise! Thank you!
03-11-2023 02:12 PM
You can contact eBay Customer Support by following this link to the bottom and select "agent" to have them call you or you can use live chat:
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
You can also reach them on Facebook: https://www.facebook.com/eBayForBusiness/
You can also reach them on Twitter: https://twitter.com/askebay?lang=en
03-11-2023 02:37 PM
In seller hub, to create volume pricing across multiple items without a store, you need to select the items, then select ‘add volume pricing’ under actions or under sell it faster.
I could not tell from your description if this is the menu you are trying to use - I don’t see ‘create a promotion’.
03-11-2023 02:37 PM
On this account, you don't have a store.
To use the Markdown Manager, you have to have a store subscription.
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