Vanishing info in the description block

[allass_30]

I have an issue. When I type information into the description block, it vanishes when I preview it. It also sometimes vanishes when I list. What am I doing wrong? Why is system deleting my input?

[eburtonlab]

If the problem is that the item description is disappearing when you list, the problem may be tied to a browser add-on. Other users have pointed to issues with Ad Block, Duckduckgo and a grammar checker called Language Tool. If you have any of these add-ons installed in your browser while listing or editing, a conflict with the new listing tool may cause the item description to be lost. It is possible that there are issues with other as-yet unidentified add-ons as well.

Try temporarily disabling those add-ons while listing or editing. Or else try using another browser that does not have those add-ons installed to list or edit your items.

[allass_30]

Thank you!  I have none of these but you have given me a possibility.

[eburtonlab]

You are very welcome -- good luck!

If you find any additional info about problematic add-ons or if you discover a workaround that allows you to list without losing your description, please follow up with any details you can share.

[allass_30]

Here is how I am presently dealing with issue.

I fill out the description block and save the text until I list.  Before I list, I hit save for later, then reopen the listing.  I am assuming that reloading may have some helpful effect.   When I am finally ready to list, I re-enter the description block info and post the listing.  I then view completed listing to see if my description stayed around.  

Thank you!