07-19-2022 10:57 AM
Starting today, I was required to either have a code sent to my cell phone or to call in to have a block manually removed because I use a VPN I was told. This is a HUGE HASSLE! If this persists, I will be moving my decades long account with them! What skin is it off of their noses if I use a VPN???!!!
07-19-2022 12:45 PM
eBay wants to prevent user accounts from being hijacked by scammers and being used for fraudulent transactions -- either buying or selling.
One of the ways that eBay prevents accounts from being hijacked is by requiring additional verification when a user signs in from a new browser, from a new device, or from a new network address.
Depending on how your VPN is set up, it may be providing eBay with a new IP address each time you sign in -- triggering the additional verification.
It may be possible to change the way your VPN is set up and to use a fixed IP address and bypass the verification requirement.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.