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Username

I've recently begun selling. I was attempting to change my username from the default to something more catchy. When I attempted to change it..., it wouldn't allow me to change it to what I wanted, I lost my feedback, and I no longer have access to my listings. Any help is appreciated.  Thank you in advance. 

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Username

@rhu_13 

 

It appears you have not changed your username; you have signed in to a different eBay account.

 

Try signing out of this account and signing back in using your seller username and password.

Message 2 of 6
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Username

Thank you for your response. I've gotten that far (after panicking thinking I'd lost everything, lol). My problem now is when I try to change my username, it doesn't accept what I type in. I see you can't use spaces, but see a bunch of stores using multiple spaced words. Would you be able to explain to me what it is I'm missing?

 

Message 3 of 6
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Username

@rhu_13 

 

Usernames and store names are two different things.

 

Usernames are all one word with no spaces, though you can use underscores and dashes or certain other forms of punctuation.

 

https://www.ebay.com/help/policies/identity-policies/username-policy?id=4235

 

Store names are tied to a store subscription and can have more than one word and can use spaces. Users with stores have the store name appear in their listings rather than the username.

 

https://www.ebay.com/help/selling/ebay-stores/opening-ebay-store?id=4092

 

Users with new accounts cannot take advantage of all the benefits of having a store subscription, so may be better off waiting to subscribe until the selling limit has been raised high enough to benefit.

Message 4 of 6
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Username

Ok. That makes sense now. Thank you very much. I'll educate myself a little and see what the next best move is. You have been extremely helpful. Have a great weekend!

Message 5 of 6
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Username

You are very welcome -- have a great weekend, yourself!

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