11-14-2024 07:44 PM
I've recently begun selling. I was attempting to change my username from the default to something more catchy. When I attempted to change it..., it wouldn't allow me to change it to what I wanted, I lost my feedback, and I no longer have access to my listings. Any help is appreciated. Thank you in advance.
11-14-2024 08:17 PM
It appears you have not changed your username; you have signed in to a different eBay account.
Try signing out of this account and signing back in using your seller username and password.
11-14-2024 08:28 PM
Thank you for your response. I've gotten that far (after panicking thinking I'd lost everything, lol). My problem now is when I try to change my username, it doesn't accept what I type in. I see you can't use spaces, but see a bunch of stores using multiple spaced words. Would you be able to explain to me what it is I'm missing?
11-14-2024 09:27 PM
Usernames and store names are two different things.
Usernames are all one word with no spaces, though you can use underscores and dashes or certain other forms of punctuation.
https://www.ebay.com/help/policies/identity-policies/username-policy?id=4235
Store names are tied to a store subscription and can have more than one word and can use spaces. Users with stores have the store name appear in their listings rather than the username.
https://www.ebay.com/help/selling/ebay-stores/opening-ebay-store?id=4092
Users with new accounts cannot take advantage of all the benefits of having a store subscription, so may be better off waiting to subscribe until the selling limit has been raised high enough to benefit.
11-15-2024 03:14 AM
Ok. That makes sense now. Thank you very much. I'll educate myself a little and see what the next best move is. You have been extremely helpful. Have a great weekend!
11-15-2024 06:41 AM
You are very welcome -- have a great weekend, yourself!
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