07-16-2024 11:02 AM
USPS don't accept Cell phone on priority mail how do i change the label from Ebay?
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07-16-2024 11:55 AM
@maz_9155 Do you mean they said it has to be shipped via ground advantage? This is because of the battery. You will need to void the label and buy a new one.
You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
The sold item will have two tracking numbers so be sure to let the buyer know which tracking number to watch. You can not remove the extra tracking number.
07-16-2024 11:55 AM
@maz_9155 Do you mean they said it has to be shipped via ground advantage? This is because of the battery. You will need to void the label and buy a new one.
You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
The sold item will have two tracking numbers so be sure to let the buyer know which tracking number to watch. You can not remove the extra tracking number.
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