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Trying to get a refund for anitem that does not work and Ebay has no record of.

Item ID:

316218931638

Order number:

21-12683-99856

Seller:

techtorquedeals

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1 BEST ANSWER

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Trying to get a refund for anitem that does not work and Ebay has no record of.

The item sold on Feb 11.

 

https://www.ebay.com/itm/316218931638

 

If you do not see the item in your Purchase history, it sounds like you may have made the purchase as a Guest.


Guest purchases are separate from items you purchase while logged into your account.


Check your email for a message from ebay that includes the PASSCODE that was given to you. Log in with that email address and PASSCODE and you should be able to file a case for Item Not Received, or a Returns Request, as the case may be.

disneyshopper
Volunteer Community Member

View Best Answer in original post

Message 2 of 3
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2 REPLIES 2

Trying to get a refund for anitem that does not work and Ebay has no record of.

The item sold on Feb 11.

 

https://www.ebay.com/itm/316218931638

 

If you do not see the item in your Purchase history, it sounds like you may have made the purchase as a Guest.


Guest purchases are separate from items you purchase while logged into your account.


Check your email for a message from ebay that includes the PASSCODE that was given to you. Log in with that email address and PASSCODE and you should be able to file a case for Item Not Received, or a Returns Request, as the case may be.

disneyshopper
Volunteer Community Member

Message 2 of 3
latest reply

Trying to get a refund for anitem that does not work and Ebay has no record of.

EBAY is ignoring me. 

Message 3 of 3
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