07-14-2024 12:23 PM
I mailed several items in one package using eBay Flat Rate Envelope.
Only one item gets marked as sent.
And there is no tracking number created.
The others get marked as overdue shipping.
I will be sending more such items.
How do I resolve this so that all will get marked as sent.
Solved! Go to Best Answer
07-14-2024 03:42 PM
@daveroo For the order you already shipped all you can do is select mark as shipped from the drop down menu next to the items on this page>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Here's how to prevent this problem in the future so you can have the tracking applied to all of the items in the order.
When you print the shipping label it's VERY important to select all items on the order page and then select print label from the top of the list if the buyer did not pay from an invoice. Then on the next screen it will ask if you want to combine orders, say yes then adjust the package size and weight as needed. This way the tracking is applied to all items.
07-14-2024 03:42 PM
@daveroo For the order you already shipped all you can do is select mark as shipped from the drop down menu next to the items on this page>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Here's how to prevent this problem in the future so you can have the tracking applied to all of the items in the order.
When you print the shipping label it's VERY important to select all items on the order page and then select print label from the top of the list if the buyer did not pay from an invoice. Then on the next screen it will ask if you want to combine orders, say yes then adjust the package size and weight as needed. This way the tracking is applied to all items.
07-29-2024 01:10 PM
Thanks for the help. It worked out well.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.