cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

To communicate with a live agent regarding an issue that I cannot find help for on the website

When encountering an issue that cannot be resolved through the website's available resources, it's imperative to seek direct assistance from a live agent. However, I am experiencing difficulty in locating the option to initiate a phone conversation with an eBay agent.

Message 1 of 2
latest reply
1 REPLY 1

To communicate with a live agent regarding an issue that I cannot find help for on the website

@hooshawn   If you ask us your question we'd be happy to help you. We are experienced eBay Mentors who know eBay's policies and procedures.

Or if you prefer>>
Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 2 of 2
latest reply