09-14-2022 02:47 PM
My trouble is item listing page shows the time remaining, but the bidding history page always has at least 3 extra minutes than the listing page. The problem starts when the listing page clock gets to zero, the bid history page shows 3 minutes remain and bidding continues, but I can't bid. My screen starts flashing the bid box for me to place a bid but then it disappears so quickly that it is impossible to enter an amount and confirm. Also at this point the clock on the listing page keeps flashing 0 sec's remain, then 2min 35 sec's remain, and flashing the count down time between zero and then the bid history clock count down. I never had this trouble before, it started about 2 months ago, and I can't seem to solve the issue myself. Ebay has referred this to technical support, but I have my doubts about help for me.
09-14-2022 03:14 PM
They did something a few weeks ago that introduced many problems in the countdown (more than the systemic issues that have been there since it was first introduced):
Your bid must be RECEIVED and timestamped at ebay's servers before the end of the last second. The countdown is NOT a real-time feed of bids coming in and eBay's clock counting down and is not an accurate measure of how much time you have left to submit the bid (click the confirm button) so it is received in time. It is rather a script that runs on your device periodically calling for updates on the status and time remaining, and uses your device's clock to count down from the time left display it last received from eBay (which took time to traverse the internet and get loaded into your device's RAM so your clock could start counting down). There is no adjustment for latency either way and so it is doubly slow compared to the time you would have to submit for it to get to eBay in time.
Back before the countdown was introduced, it is was relatively easy (and fun) to synch a local clock to the time remaining by clicking refresh on the Bid History Page at a particular noted time per the local clock (top of a minute was easiest) and then adding the returned time remaining to that time; this automatically adjusted for latency both ways and gave you the second before which you had to click the confirm button (best to do that a few times and pick the earliest result and add a solid buffer time since latency can change; you can try doing this and making note of the time remaining you first see and work from there, but try it on a listing that is not important for you to get). But the countdown replaced the static display that enabled you to get a single unchanging time left display upon refreshing so it's not so easy anymore. I now use and recommend a "snipe service" to place your one true maximum bid about 6 seconds out; mine allows limited snipes for free (up to 4 wins per month) or several different pay plans if you are using it more frequently (or want a bit more reliability that comes with a "mirror server" in another location than the main server) and uses an eBay supplied API instead of the glitch user interface. It also captures any error message that eBay returns if the bid is unsuccessful, as opposed to you using the user interface where any such error message is overwritten when the countdown gets to 0 so you generally don't even see it much less be able to read it. There are other snipe services out there with their own plans, but we are not allowed to make unsolicited recommendations of particular ones.
09-15-2022 03:31 AM
Thanks for taking the time to help with this problem. After I posted this question, I kept digging at my PC and system and low and behold my PC's clock was wrong, it was about 3 minutes ahead of true time. A simple control panel adjustment corrected the time and the issue. I am astounded that this could happen to a computer! Windows 10 turned off automatic time setting (during an update?) !
There was still an approximate 2 second difference on these two pages. I followed your suggestion and actually got that synch to occur, it corrected these 2 seconds. Thanks again for your help.
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