on 03-11-2017 02:05 PM
Hello,
As a Seller, I had a buyer who proceeded to want to return an item to me. I have a no return policy in place, and with that said, believe the buyer acted less than truthful for reasons to return. With a Case opened, my main question is this: how many days does the buyer have to return the item - specifically how many days after case opened that Seller is to have said item? I realize there is a 6 day limit for a Seller to issue a refund to a buyer for a return, but I am curious as to how many days is the limit for the Seller to receive the item back in my scenario?
Thank you.
When the buyer files a Returns Request, I believe ebay gives the buyer 5 days to ship the item back to you. That is 5 days to place the package in the mail or with the private courier.