Comics-scifi_collectibles Is a Volunteer Community Mentor.
@tleebryant1 If you are wanting to contact eBay customer service about the feedback the agents can NOT remove feedback. ONLY the AI can remove the feedback and won't remove it if it doesn't violate a policy which I am sorry to say that it does not. You can try your luck with the AI here>
https://www.ebay.com/sellerhelp/feedback
Or if you made the buyer happy and addressed their concerns then you ask the buyer if they will revise the feedback. You have to send a feedback revision request to the buyer> https://www.ebay.com/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=41...
Here's how to contact eBay customer service if you still wish to spend the time doing so>
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
