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The seller unilaterally canceled the sale.

I'm going to pay for the clothes that I won the bid, but it's been canceled. So I checked the reason for the cancellation and it said the sale was canceled at the request of the buyer. I have never asked the seller to cancel the purchase. The seller unilaterally canceled the sale even though there was a lot of time left until the payment deadline. In my opinion, the seller put the pants up at the auction, but there was no bidder, so I won the bid at a low price, and the seller canceled it unilaterally because the bid price was too low. Isn't this so unreasonable? If everyone unilaterally cancels the sale because they don't like the bid price, why do they proceed with the auction? This is a very unfair situation. Is there no penalty for the seller?
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The seller unilaterally canceled the sale.

https://www.ebay.com/help/action?topicid=4022


1. Select The seller has violated one of eBay’s policies and click Continue.
2. On the next page, enter the seller's ID and select Other.
3. In the comment section, write "Seller cancelled order stating that I requested the cancellation in order to avoid a defect."

disneyshopper
Volunteer Community Member

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The seller unilaterally canceled the sale.

The seller should have automatically gotten a "defect" when s/he cancelled the transaction, but the lie s/he told blamed you and avoided that. "Defects" are the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).

Report the lie at https://www.ebay.com/help/action?topicId=4850 I don't know if eBay will do anything about it (give the seller the defect s/he should have gotten if s/he had taken the blame him/herself, keep the cancellation blaming you from counting toward your Open Transaction Limits) but it's relatively easy to do it that way.

You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).

Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.

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