The item I sold has not been received by the buyer

[raechelrocks]

Hello.  I sent a sold item out via 3-day priority on June 28th.  I was told the item would reach the buyer on July 1st.  It’s July 8th today and the buyer hasn’t  reserved it.   The tracking just stops on the 28th.  What should I do?  

[*lady*madonna*]

Contact the shipping company and have them put a tracer on the package.

If the buyer reports the Item Not Received to Ebay and it is past the estimated date of delivery you will have to refund the buyer.

You can file a claim with the shipping company for the lost package if you had insurance on the package.