The end of my time on eBay

[k80theshade]

I have been on this platform for over a decade, but I'm definitely quitting after this latest enraging set of events.
A fraudulent seller knowingly sent me damaged goods - totally unusable.
I sent very good pictures of the damage, and eBay promised that the *seller* would cover the cost of return shipping *to China.*
Well, they reneged on that. I had to pay $180 to return something that shipped for *free* to me.
Now the seller is pretending they can't read numbers, or something.
So not only will I lose my initial $180 that I spent on the junk product, I had to spend *another* $180 to return it, and now the seller is pretending they can't read numbers!

eBay is trash forever. Y'all can keep this fraud.

[twinkling.smile]

@k80theshade 

I'm sorry this happened.

If you receive damaged goods, you can request a return for an item that doesn't match the description. The seller has to send a return label, or money if they are outside the US. Before you return the package.

If they don't, you can ask eBay to step in after 3 business days.

Here is the guide for all kind of returns, including items that don’t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041 

It seems that you trusted the seller too much.

For contacting eBay, make here a choice for a chat or a call to you: https://www.ebay.com/help/eua?id=5275&mkpid

[k80theshade]

Yes, I thought so, too.
But this simply isn't the case.
eBay notified me that if I *didn't* pay the return shipping, they would close my return.
eBay simply doesn't care at all if their Chinese sellers rip off their American customers.

[twinkling.smile]

That seems very weird.

Instead of initiating a chat or a call to you, you can contact eBay's Customer Service via Facebook or Twitter. That is maybe easier to do.

Find how to send eBay a private message on https://Facebook.com/eBay  or  https://Twitter.com/AskeBay

If you don't have an account, you have to make one. Facebook is the easiest.

[k80theshade]

LuL no. I don't work for eBay. I'm not fixing their problems for them.
I'm a grownup with stuff to do in my day.
I make substantially more per hour than this transaction cost me; I already sent good money after bad, so the next thing I'm going to do is cut my losses because this is clearly a losing investment for me.
Thanks for your suggestions, but I'm not interested in doing one more thing on my end or investing one more *microsecond* of my time into this failed website.
I only came here to voice my displeasure as a warning to anyone else still hanging on: it's time to cut bait and recast.

[twinkling.smile]

I understand.