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Standard Envelope Insurance Claim

I have a lost item. I have already refunded the buyer, but I can't figure out how to submit a claim. Any suggestions?

Thanks,

Jim@GWR

 

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Standard Envelope Insurance Claim

@great_white_racing 

 

See the protections tab here - https://www.ebay.com/sellercenter/shipping/choosing-a-carrier-and-service/ebay-standard-envelope

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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