11-18-2023 09:13 AM
On the "My eBay Sold" page, I have accepted a bid and sold an item. On the same page is one message "Buyer Paid - Ship Now"; and a second message, "Funds on Hold".
I'm not sure if I should ship the item or wait.
11-18-2023 09:20 AM - edited 11-18-2023 09:21 AM
@gap_york_34 Once the buyers payment shows on your summary page here> https://www.ebay.com/sh/fin/summary
It's time to ship within your stated handling time. Be sure to ship with tracking.
Your funds will be on hold like in an escrow account, the buyer can't just take the money back. New and returning seller fund holds vary from 14 to 30 days.
You can see more about the payments hold policy here>
11-18-2023 09:20 AM
You need to ship your item. As a new seller, you are subject to payment holds. The sooner you ship, the sooner you'll receive your payout.
11-18-2023 09:21 AM
Thank you very much!
11-18-2023 09:58 AM
You're very welcome!
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