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So, there is NO WAY to actually talk on the phone with eBay staff anymore?

just a maze of menu without any way to call or receive a call from customer service

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Re: So, there is NO WAY to actually talk on the phone with eBay staff anymore?

You cannot call directly, but you can request a call back from eBay if you are in the US:

 

https://www.ebay.com/help/contact_us?id=4002&st=10

 

Or you may be able to contact eBay via social media:

 

https://twitter.com/askebay

 

https://www.facebook.com/eBay/

 

If you have a general question that does not involve account details, you can try asking a question here or on one of the other discussion boards. Lots of experienced users can offer advice and suggestions.

Message 2 of 4
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Re: So, there is NO WAY to actually talk on the phone with eBay staff anymore?

@hdps_corp 

Here are the steps to reach a live eBay customer service agent.

1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10

 

2. Request a call back or live chat from the left hand side of the linked page.

eBay does not have a phone number you can call directly at this time as the agents are still working from home.

 

If you are using a cell phone turn off the spam filter or it may block the call back

If you are located outside of the US or Canada then you will need to use chat or social media.

 

2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

twitter.com/askebay
facebook.com/eBay/

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 3 of 4
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Re: So, there is NO WAY to actually talk on the phone with eBay staff anymore?

Many Thanks!!!

Message 4 of 4
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