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Sign in not working

Anyone else noticed an issue with signing in?
I tried listing an item the other day and kept getting error notices and according to ebay's status monitor, the sign in has been down for almost a week.
I would figure they would have fixed it by now, so I was wondering how many others are experiencing this issue and if any have reached out to their support to find any details on when it's expected to be resolved.

 

Thanks.

Message 1 of 5
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4 REPLIES 4

Sign in not working

What did the error say?

 

Try using another browser, or a private or incognito browser window. If that works, try manually erasing your eBay cookies in the original browser.

 

If your browser has Enhanced Tracking Protection, try disabling that. Or if you are blocking third party cookies, try disabling that blocking.

 

If you get stuck in a sign-in loop, try signing in using a social media account if you have linked on to your existing eBay account.

 

Message 2 of 5
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Sign in not working

Just reads "Something went wrong. Please try again later".

If it helps, it's more an error with trying to sign in to verify my payment method for if I ever sell anything.
And yes, I did try changing browsers, using an incognito tab and disabling all my extensions to see if that fixed it, but nothing as of yet.

 

Edit: I just made another account to sign in with, and the error was about how they couldn't verify me, so I'm just gonna try chatting with them and see how that goes.
If you have any suggestions, let me hear them.

Message 3 of 5
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Sign in not working

Verifying a checking account as a seller requires that the name on the checking account must match the name on the eBay account exactly, including any middle initial, if present.

 

You must use a checking account, and be sure to provide the correct ACH routing number (not necessarily the same as the number on your checks).

 

You must also use a street address for both accounts that matches exactly, no PO Box numbers.

 

If any of those conditions are not met you will get the extremely unhelpful "Something went wrong. Please try again later" error message.

Message 4 of 5
latest reply

Sign in not working

I just talked to a support rep and had it resolved.
Apparently there tends to be a 'block' if certain info seems to be mismatching, so that was all cleared up.
Appreciate your replies.

Message 5 of 5
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