wooden_flower Volunteer Community Mentor.
Yes, the shipping paid by the buyer will be included in the payout, once the payment is released.
If eBay created a label for you that you did not use, you need to void that label. The refund takes about 3 weeks. (If no label was created, then there is nothing to void.)
- Go to Manage shipping labels.
- Find the item you'd like to void the shipping label for, then from the Actions column, select Void Label.
- Choose your reason for voiding the label.
- Select Send request.
Then enter the tracking # from the label you did use - in your list of sold orders, click add/edit tracking.
