05-23-2022 07:47 PM
Good evening
the system keeps giving me an error when trying to print a label.
I have printed to other countries never to China.
05-23-2022 07:53 PM
@danap7730 I see you are trying to use eBay international standard delivery. There is a technical issue affecting that shipping method.
You can report the issue to eBay customer service using chat or social media to have your account added to the ticket. This won't help you get the label printed now though. If you decide to ship directly the item MUST ship using Priority mail or you will not have tracking proof of delivery.
Here's the information to share>
Seller is unable to purchase ebay international standard delivery label (April 27, 2022)
Reference ID: ALERT13738
Provide Seller ID:
Provide Buyer ID:
Provide Order Number:
Provide Screenshot:
Provide Site (.com, UK, AU, etc.):
1. You can select the option to have eBay call you or chat from the left hand side of the screen on this linked page:
https://www.ebay.com/help/contact_us?id=4822&st=10 (If you receive the chat bot type AGENT)
If you are located outside of US or Canada then you will need to use the Chat option or Social Media.
If you are using a cell phone turn off the spam filter or it may block the call back
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
twitter.com/askebay
facebook.com/eBay/
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.