01-18-2025 05:37 PM
Hi.
For some odd reason ....
1) I can't figure out how to print out the amount of labels I need. I need roughly 21 labels, but since the lot was listed as "one" I'm only permitted to print out one label.
2) The amount of packages also lists "one" when in fact there's 21 packages. Hence the shipping charge doesn't work out.
Does anyone know how I would rectify this?
Thanks any and all for any help.
01-18-2025 05:41 PM
By the way, I am shipping UPS.
Thanks!
01-18-2025 05:50 PM
You can print up to 5 labels per order. If you need 21, you’ll have to get the other 16 from another site. I would use pirateship.com - they have good ups rates, maybe better than eBay.
To print the 5 through eBay, print the first, then go to your sold orders or label history and select get another label - it may say purchase another or print another. Do not select reprint.
https://www.ebay.com/ship/labels/my-ebay
01-18-2025 09:42 PM
Many thanks! I do appreciate it.
I'll probably go with the 5 labels from eBay. Is there any other way to get the other labels or to contact eBay to find out if the other labels are possible? Every time that I've tried to contact eBay it just defaults to an AI assistant/Auto-reply from the computer and it just gives stock responses and never answers the question. Do you know if there is any sort of a live person or real email to contact within eBay?
01-19-2025 05:53 AM
As far as I know, the 5 is a hard limit. I think if you try to print a 6th, you will get a message that the limit has been reached.
To speak to customer service, use the link on the right side of this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you don't see 'have us call you', click chat. Then type contact an agent.
01-20-2025 09:52 AM
Thank you for all the insight! It’s very much appreciated. It’s a good thing there are people like yourself, knowledgeable and willing to help out!
Many thanks!
01-20-2025 10:18 AM
You are very welcome 😁
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