02-19-2023 11:01 AM
Hi just wanted to see if anyone out there is having the same issue I'm having or can help me resolve this issue. So I've been selling sports card's for a Lil while now using the Ebay standard envelopes $20. Or less but for some reason now when I go to my shipping options the Ebay standard options isn't there. It's been like this for two days now. THANK YOU FOR RESPONDING
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02-19-2023 11:27 AM
@eacan-60 Some sellers have said that changing the size to 6 x 4 x 0 and 1, 2 or 3 oz has worked.
Otherwise you should report this technical issue to eBay customer service. The more reports they have the quicker a problem is worked on.
I recommend social media or chat for reporting this.
Here are the steps to reach a live eBay customer service agent.
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Request a call back or live chat from the left hand side of the linked page.
eBay does not have a phone number you can call directly at this time as the agents are still working from home.
If you are using a cell phone turn off the spam filter or it may block the call back
If you are located outside of the US or Canada then you will need to use chat or social media.
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
twitter.com/askebay
facebook.com/eBay/
02-19-2023 11:27 AM
@eacan-60 Some sellers have said that changing the size to 6 x 4 x 0 and 1, 2 or 3 oz has worked.
Otherwise you should report this technical issue to eBay customer service. The more reports they have the quicker a problem is worked on.
I recommend social media or chat for reporting this.
Here are the steps to reach a live eBay customer service agent.
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Request a call back or live chat from the left hand side of the linked page.
eBay does not have a phone number you can call directly at this time as the agents are still working from home.
If you are using a cell phone turn off the spam filter or it may block the call back
If you are located outside of the US or Canada then you will need to use chat or social media.
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
twitter.com/askebay
facebook.com/eBay/
02-19-2023 12:10 PM
Thanks for the help.. some how my envelope sizes got changed.
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