Shipping adjustment appeal?

[dimitri1177]

I sold the stand that came with my computer monitor.  The item weighs 2 pounds.  I just got a notice of an adjustment where fedex says it weighs 12 pounds.  The monitor weighs 12 pounds not the **bleep** stand.  How do I fix this or is it not worth the trouble?

[disneyshopper]

What are the dimensions of the box?  If it exceeds 1728 cubic inches, you were charged the dimensional rate instead of the actual weight.  All carriers have a surcharge for dimensional weight.

[evry1nositswindy]

Sounds like dimensional weight issues.  Anytime the size of the box exceeds 1728, you are charged for the size rather than the weight.

I see @disneyshopper beat me to it while I was looking for the dimension #!