Shipping Label issues

[tholi-8775]

I requested a return on an item, it was approved and Ebay send me an email with a link to print a shipping label. when I follow that link it only takes me to a page that says there was a "technical error, please try again." I have tried several times with no luck and I cannot figure out how to get in contact with someone at Ebay to rectify this.

[disneyshopper]

Download and install the latest version of ADOBE ACROBAT READER, and specify it as the default for reading PDF files, instead of your browser's PDF reader.  Now try opening and printing your shipping label.

[rfmtm]

Try clearing your browser's cache and try the link again.

Make sure browser is set to open PDF files with Adobe and not its built in reader.

Try going to your Purchase history.
Find the item in Returns and cancelled orders.
Select View return details.
Choose See label.

If the label is printing blank:

When the return label print window opens, do not use the PRINT button at the bottom of the page. Instead click on the ">>" at the upper right of the window and either use the Print or Save option there.

If none of the above helps, you will have to call ebay to email you a copy of the label.

Best to also get an acceptance scan from the carrier, especially if close to the cutoff date. Otherwise, one day late getting scanned and seller can have ebay close case in his favor.