12-03-2021 11:09 PM
I recently sold an item. Because it was an odd shape, had several pieces and was somewhat heavy, I had it professionally packed by FedEx. I hand wrote the name of the buyer - Fed Ex printed a shipping label from my hand written note.
When the summary of the transaction came through, it showed an $8.08 charge for an eBay shipping label. I never used it, I never printed it, I didn't ship via eBay.
Is there any way I can get my money back or does eBay just get to rip me off?
12-04-2021 08:10 AM
You need to void the label.
Also - make sure you entered the new tracking # into the order.
12-07-2021 08:23 AM
THis didn't work. I'd already taken the item to FedEx and used their label as stated. Ebay had already charged me. I went into the menu you recommended, but eBay says it has no record of the buyer or the item number although I can still call it up in the menu with things I've sold. So, eBay just ripped me off. Thanks for taking the time to try to help.
12-07-2021 08:41 AM
You didn't say how long ago - you only have 5 days to void a usps label. That isn't an eBay rule - that is usps.
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