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Ship-to address disappeared from Sold emails

Is this a glitch, or another "Ebay changing things"? Quickest and easiest way for me to ship orders - copy and paste from that email.

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Ship-to address disappeared from Sold emails

I told ebay to NOT send me messages regarding Sold items.  I am on ebay daily, so I look at my bell notifications, and I go to my    Seller Hub    daily.

 

Seller Hub > Orders > Awaiting payment  (as well as Awaiting shipment)

 

I use ebay shipping, so no need to copy/paste the SHIP TO address.

disneyshopper
Volunteer Community Member

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Ship-to address disappeared from Sold emails

For sellers who don't have Immediate Payment Required on their listings could be shipping to the wrong address on the sold item notification email. Buyers select the ship to address for each shipment when they pay...until then, there is no way for a seller to know where the buyer wants you to ship.

 

I imagine that's why eBay removed the address from the email - because some sellers were not shipping to the correct address.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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Ship-to address disappeared from Sold emails

It was a glitch and is now fixed. FYI, these emails are only sent once the buyer has paid, thus it does have the correct address customer wants it shipped to. Initial Sold emails, before buyer has paid, do not have an address. 

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