01-29-2023 12:29 PM
I've updated my addresses across the board:
- Personal Info
- Registration address
- Shipping address
- Ship from address
- Return address
- Payment and pick up address
I am at a loss as to where else I can clear the cache, or update elsewhere. I just don't want buyers to think it's shipping from FL when I'm shipping from TX. Thanks!
01-29-2023 12:44 PM
https://www.ebay.com/help/policies/listing-policies/item-location-misrepresentation-policy?id=4244
Correcting your addresses in your site preferences is the correct place to start. All your listings created AFTER you have made these changes should reflect your current information. But as to your current listings, you can Bulk Edit them to be the correct location.
Go to your Seller Hub
In the Listing Box, click on Active Listings.
Click on the box just left of the ACTION word. That will put a check mark by all your items.
Now click on the EDIT down arrow, which is next to the Action word. In this case, you can select either one. The items you selected or all your listings will get you the same thing.
The next screen will show all your listing. Check the box at the top on the left so that ALL your listing end up with a check mark beside them.
At the top left side of the page, now click on Bulk Edit.
A list of different actions will appear. Find what you need and click on it. You will find what you need under Preferences and then Item location.
Now a smaller box will appear on your page. Fill in the correct / new information and click on apply.
After that the small box will go away. Now you are back on the page with the list of listings you wanted to change. In the lower RIGHT hand corner is a button that reads SUBMIT ALL. Click on that and all your listings will start to update. It will then tell you when it is done.
If you have any problems, come on back and we can try to help. Remember to give the computer a chance to update.
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