cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller shipping label create, but still not send the package

Hello, I win a action  so when I pay for the order after 1 hours the seller put the tracking  by shipping label create but not send the item have 6 days and not send.

 

i contacted but not respond also I contacted with a another account for see if will respond and nothing. This seller  have 0 feel back.

Message 1 of 3
latest reply
2 REPLIES 2

Seller shipping label create, but still not send the package

@rock.stein054-1   

Sorry that your seller is not responding.  You are covered by the eBay Money Back Guarantee

 

Sellers can have handling times of 0 to 40 days.  They just have to make sure that the item arrives by the last estimated delivery date stated on the listing.

The tracking is for the sellers protection to prove delivery.  You are covered by the eBay Money Back Guarantee.  

Sorry your purchase didn't go smoothly. Here's how to get your money back.

Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date .    

You have 30 days from the last estimated delivery date to file a refund request on eBay. 

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 2 of 3
latest reply

Seller shipping label create, but still not send the package

Thank you for the answer, I need to wait after 3 July for presentation and request for refund me.

 

the seller only wanted my time, because if not pretending to send so , cancel the order and I find a another for buy, sometimes a thinking the news seller pretending to scam  a a lot of buyers to pretending to obtain some money, so she or him only will win a banned account 

Message 3 of 3
latest reply