08-14-2022 10:05 AM
I purchased and item , and the seller sent the wrong item. I contacted the seller, and he said he was sorry and offered me $2.00 for compensation. This would be all fine and dandy except the item cost nearly $ 12.00. I know it's not an expensive item, it's the principle. Iv'e reached out with numerous messages, with no response.
What should I do ? Leave negative feedback, take the loss, and move on with my life, or file a dispute
Solved! Go to Best Answer
08-14-2022 10:22 AM
1. Request the return through eBay.
2. The seller responds
3. Either eBay or the seller sends you a return label.
4. Return the item.
5. Seller receives return.
6. Seller issues refund.
Yes, if the seller does not issue the refund, then you ask eBay to step in.
It's all explained here: Return an item for a refund | eBay
08-14-2022 10:12 AM
Request a return for item not as described through eBay:
Return an item for a refund | eBay
To start a return, use the button below.
08-14-2022 10:16 AM
so if i send back the item, and he doesn't rely or refund me, then do I ask ebay to step in
08-14-2022 10:22 AM
1. Request the return through eBay.
2. The seller responds
3. Either eBay or the seller sends you a return label.
4. Return the item.
5. Seller receives return.
6. Seller issues refund.
Yes, if the seller does not issue the refund, then you ask eBay to step in.
It's all explained here: Return an item for a refund | eBay
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