cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller sent me a message they was not paid they want me to do the following

hi i bought and paid for an item 22-12344-77163 it is on its way the seller sent this message saying they wert paid look what they want me to do are they scamming or what here the message. Dear friend,
I‘m sorry to disturb you after. I just recently found out that we haven‘t received payment for your order. This may be a problem with our system. So we humbly ask if you can help me place a new order? Of course, I will provide you with a full refund for the original order through the system. Do you think you can do it? Waiting for your reply.
I really need your help. Thank you in advance for any response you may have.
Have a great day Help ebay what do i do?

Message 1 of 3
latest reply
2 REPLIES 2

Seller sent me a message they was not paid they want me to do the following

@lolj-30 Tell the seller that they need to talk to customer service about their payout.  Do not agree to pay again. Why would they refund you if the item is really on its way.

 

 The seller probably is not aware of fundholds which are normal for new and returning sellers. Fund holds can be up to 30 days. Other account situations can also result and fund holds.

 

 If the item is late arriving you can file a refund request when it's 1 day past the last estimated delivery date. You can file this refund request from your purchase history.

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 2 of 3
latest reply

Seller sent me a message they was not paid they want me to do the following

@lolj-30 

 

< Dear friend, I‘m sorry to disturb you after. I just recently found out that we haven‘t received payment for your order >   

 

Dear Seller,  Not to worry, your payment is in the system.  Sometimes eBay considers it necessary to hold the payment for a short period ... sometimes a slightly longer period.  All the information you need is provided in this eBay Help topic:  https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816   Good luck, and my best wishes.   

 

Message 3 of 3
latest reply