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Seller rejected my return request and return request is "closed". How do I ask eBay to step in?

Seller rejected my return request and return request is "closed". How do I ask eBay to step in?

I followed instructions but don't see the "Ask eBay to Step In" link.

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Seller rejected my return request and return request is "closed". How do I ask eBay to step in?

If the case is closed, you can't ask Ebay to step in.

What was the reason for the return?

If it was a remorse reason and the seller has a no return policy, they can deny the return.

Have a great day.
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