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Seller refuses a refund for something that has become lost

An item that I purchased on Dec 13 from Ukraine sat in a post office there for nearly a month, was finally shipped to my destination , and was supposedly delivered on Jan. 10. The carrier needed a signature so I wrote it on the post office slip he left in my apt. mailbox .  I have no idea what ever happened to the item, or where it even is.  Personally  I think it has been lost.      The seller refuses to give me a refund, and keeps sending  me the tracking info which I already have.   It’s gotten to be very frustrating and at this point I don’t have any interest in the item anymore.  It’s just become bad association.   This seller doesn’t have great feedback either. My loss..

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