Seller profile no longer active
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10-05-2024 06:29 PM
Hello,
I noticed that the Seller's profile was removed from eBay right after purchase. In addition, even though the tracking number was created, the item has not been shipped. What should I do?
Seller profile no longer active
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10-05-2024 06:37 PM
Wait for the item to arrive.
Go to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.
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