06-23-2023 11:28 AM
I messaged a seller so that I could buy an item but they didn’t reply. A few days later, still with no response, I bought the item. They haven’t shipped it and it’s been two days so I reached out and they haven’t replied. Is there any way to cancel it without waiting seven days?
06-23-2023 11:51 AM
The only way to have the order cancelled is to ask the seller to cancel it, but as he isn't replying to messages, that would be a futile exercise.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
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