Seller keeps offering discounts but won't send return label

[scubajohnc]

Seller listed free returns in their ad. I started a return last week. Ebay says the seller has sent me a return label and I need to return the item by Sept 5th.  But no label is available on the site to make the return.

Each day the seller offers me little more $$ to keep the item. Each time I have stated I don't want it and want to return it for a full refund. 

How can I get Ebay to make the seller honor their return policy and send me a return label?

[eburtonlab]

Check your email, check your eBay messages, check your purchase history, and check your browser's download folder.

If eBay says the seller has provided a label it should be findable in one or more of those places.