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Seller keeps offering discounts but won't send return label

Seller listed free returns in their ad. I started a return last week. Ebay says the seller has sent me a return label and I need to return the item by Sept 5th.  But no label is available on the site to make the return.

 

Each day the seller offers me little more $$ to keep the item. Each time I have stated I don't want it and want to return it for a full refund. 

 

How can I get Ebay to make the seller honor their return policy and send me a return label?

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Seller keeps offering discounts but won't send return label

Check your email, check your eBay messages, check your purchase history, and check your browser's download folder.

 

If eBay says the seller has provided a label it should be findable in one or more of those places.

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