cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller does not respond

I ordered something and try to cancel but ebay said it was too late try contacting the seller many times but wont respond 

Message 1 of 2
latest reply
1 REPLY 1

Seller does not respond

A buyer cannot unilaterally cancel a transaction, even during the first hour (there is a special procedure during the 1st hour where in some circumstances a requested cancellation goes through if the seller does not respond in 3 days, but the seller can still reject that cancellation within the 3 days).  A seller is never required to cancel at the buyer's request and is not obligated to respond.  S/he can wait the 4 days and cancel for non-payment instead, or ship if you paid.   You committed to buy the item and thus took it off the market and are expected to honor your commitment.

Message 2 of 2
latest reply