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Seller does not accept returns

If the seller does not accept returns and the item is damaged, supposedly new, how do I get a refund

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Seller does not accept returns

@la-67151 

 

The seller's no returns policy does not apply to items not as described.

 

Go to your purchase history - select return this item.  Under reason for return, select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund.  If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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