03-10-2024 05:43 AM
If the seller does not accept returns and the item is damaged, supposedly new, how do I get a refund
03-10-2024 06:41 AM
The seller's no returns policy does not apply to items not as described.
Go to your purchase history - select return this item. Under reason for return, select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.
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