Seller changes mind after I paid

[bobbydigitaldigital]

The seller made a mistake and forgot to make it “local pickup only.”  In the listing, it had shipping options available nor did he have anything about local pickup only in his description. After I finalized the payment he contacted me to take my money back, but refuses to refund or cancel my order. 

How can I open up a support ticket? He clearly stated he will not send the item to me nor cancel the order so I’m hoping to find a faster resolution than waiting a week until I can file a claim

[comics-scifi-collectibles]

@bobbydigitaldigital  I am sorry that happened you can ask the seller to cancel as buyer requested.   Then they can issue a refund now.

Unfortunately eBay can not force a seller to refund you sooner than after the last estimated delivery date.  

Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.   You have 30 days from the last estimated delivery date to file a refund request on eBay. 

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701