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Seller Rerouting Package

My buyer rerouted an item during shipment. Shipping seems to have lost track of it. I believe that it is now their responsibility to fix what the rerouting has caused. Do you agree?
 
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Re: Seller Rerouting Package

Your title and description contradict each other. Who rerouted the package, the buyer or the seller? Are you the buyer or the seller?

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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