Sales total includes a canceled transaction, will it be corrected?

[djtrailmixxx]

Buyer asked to cancel after winning, so I canceled, about 20 days ago. My sales total still includes the unpaid funds. Will this be corrected over time or is there a way to contact support more directly to fix this?

Thanks 

[wooden_flower]

@djtrailmixxx 

The running 90 day total is the sum of all transactions, including cancelations. It is only statistical, it does not represent your actual sales - it also includes the tax, although I think they are changing that.

For a better look at your sales, use the sales performance report - https://www.ebay.com/sh/performance/sales

[djtrailmixxx]

Thank you for your quick and informative response.

[wooden_flower]

@djtrailmixxx 

You are very welcome 🙂