Comics-scifi_collectibles Is a Volunteer Community Mentor.
@hotrodstbucket You will need to contact customer service.
I recommend social media if you use it as the easiest and best method of contact.
If you have a North American phone number, you can select the option to have eBay call you.
(If you don't have a +1 phone number, then use the human chat option or social media instead.)
1 . https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...
Scroll to the bottom of the screen, click "contact us". Drill down to the topic you need assistance with.
When the chat box pops up if live help is needed click "see more" then click "contact an agent". This bypasses the chatbot and you can either chat with or get a call back from a real person.
If you are using a cell phone turn off the spam filter or it may block the call back
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/
