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Returning a device and getting the requested device that I purchased

Need to return this device and get assistance in finding the device that I ordered.  Received a Panasonic Model EUR7720KY0, but purchased a Panasonic Model PV-D4745S remote control for a DVD/VHS Player.

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Returning a device and getting the requested device that I purchased

So how can I return this device, a Panasonic Model EUR7720KY0 get the ordered item of a Panasonic remote for a Panasonic Model PV-D4745S ???

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