07-20-2022 04:00 AM
Hello
I issued a return, eBay ruled in my favor, I have shipped the item and the tracking in eBay states that it is delivered. It was delivered on July 18th.
I tried getting info about my refund money via automated assistant and it told me: "OK, because of the value of your order, you'll need to contact an agent to proceed with your return. Let me get someone to help you."
After this nothing happens. Should I just wait little more or what?
07-20-2022 06:05 AM
The seller gets 2 full business days to refund. The weekend doesn't count. If he received it Monday, he has through midnight tonight to refund, then eBay will process the refund.
The easiest way for you to contact customer service is to post a private message on social media. www.facebook.com/ebay www.twitter.com/ebay
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