Return window

[xxbuyer2001xx]

If the seller shipped the wrong product but has agreed to send the correct one, how does this affect the return window? Will the 30-day period start from the arrival of the replacement shipment?

Also, should any action be taken regarding the status of the order? Currently, it shows as delivered, communication about the issue has only been through messages.

[comics-scifi-collectibles · Accepted solution]

@xxbuyer2001xx.  You have only 30 days from the date of delivery to file a not as described return request. 

If the seller doesn't provide tracking right away that shows the item on the way back I recommend you go ahead and file a return request.