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Return request started weeks ago! Nothing yet from ebay.

It's been over three weeks and I get the "hang on" message only, they are working on my request. How long can this go on?

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Return request started weeks ago! Nothing yet from ebay.

If you filed the Returns Request through ebay, the seller has 3 days to respond.  I don't understand why ebay would tell you to 
"hang on".  Can you go back to the Returns Request and click Ask ebay to step in?

disneyshopper
Volunteer Community Member

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Return request started weeks ago! Nothing yet from ebay.

Got an email telling me that they are putting my case on hold until 3/31 to gather more information!

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