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Return label not attached. issue (Arrived damaged)

Can you help me please ? When click on print label show me next issue:

 
Return shipping is free!

We're working on it!

Unfortunately, we are not able to provide you with the desired label due to technical issues. If available, you can try selecting a different carrier or try again later. Otherwise, contact customer care to help troubleshoot.

 

The seller told me: Try again later and when I get to my desktop I will see if there is anything I could do

 

I tried maybe 50 times in 4 days.

 

Screenshot 2024-09-10 at 16-12-07 Return Item.pngScreenshot 2024-09-10 at 16-10-30 Return Item.png

 

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Return label not attached. issue (Arrived damaged)

@carlostec1   Try another browser on a computer.   Try the blue print return label button on this page>  

 

https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066&st=

 

If that doesn't work then contact eBay customer service and ask them to email you a copy of the label.  

 

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay

https://www.facebook.com/ebay


 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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