08-21-2021 12:00 PM
The seller says he has no control over the issuing of the return label and I surly believe him. He shipped this item Priority mail using "1 LB PRIORITY MAIL RATE ZONE 5 NO SURCHARGE." It weighed over 1 lb. I'm sending it back as it was sent to me and weighs in over 2 lbs. When the label was issued for the return it is for "FIRST-CLASS PKG RTN SVC." Should I just send it with this label that is clearly the wrong class? And certainly the wrong qualifying weight.
Thank you all for your help...I stand by anxiously as this is a good learning lesson for me as a seller as well.
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08-21-2021 12:22 PM
It's fine - "Return Service" labels are different than what you or I would normally purchase. USPS charges eBay for the correct service & weight as per their contract.
Some post office counter clerks don't know this and may try to tell you it can't be used; sometimes it better to avoid them and drop it in a lobby package bin if it fits.
08-21-2021 12:22 PM
It's fine - "Return Service" labels are different than what you or I would normally purchase. USPS charges eBay for the correct service & weight as per their contract.
Some post office counter clerks don't know this and may try to tell you it can't be used; sometimes it better to avoid them and drop it in a lobby package bin if it fits.
08-21-2021 01:47 PM
FIRST-CLASS PKG RTN SVC labels are good for up to 70 pounds. Just make sure you do not use it on an envelope or box marked Priority.
08-23-2021 04:43 PM
08-23-2021 04:45 PM
If I had just read the label a little more closely before hitting the panic button I would have read that "no postage is necessary." The seller was quite wonderful and had not had this pointed out in the past. A good learning experience for both AND I thank you 3 eBay community members for the reach-out and guidance. I followed through with all that you suggested. Again, thank you!
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